I have bought and sold multiple properties in my lifetime and I am not new to this game; but I will say that realtor/broker Vicki Ortiz was a breath of fresh air in this sometimes stressful game. I’ll admit, at first I was hesitant to start working with her as her office is located in Fresh Meadows and we were looking to buy in the Forest Hills area; but wow what a surprise! Vicki (this mild-mannered women) really hustles! It was an absolute pleasure working with her; she is very knowledgeable in her area of expertise. Vicki was always reached easily which included timely responses. In fact, at one point she had to travel to Vermont for a family emergency but Vicki still managed to work while on the road. Always very professional and patient, Vicki seemed to quickly earn respect from her competitors and colleagues which helped to “seal the deal.” In fact, at one point when it looked like the deal was going to fall through Vicki quickly jumped into action and went to visit the management agency (in person), along with some thinking “outside the box” she was able to maneuver a few things and make it all happen. Without hesitation, I would recommend her to anyone thinking of purchasing or selling their property.